SERVICE:

+358 20 7418 140

8:00-16:00 (EET)

aftersales@nullblastman.fi

Blastman Robotics aftersales customer promises

 

We improve your investment value by extending the lifetime of your equipment.

We improve your productivity by maximizing the up time of your equipment and optimizing the blasting.

We reduce your costs by minimizing the cost of downtime and optimizing your abrasive material usage and recycling.

Click the arrows of Lifecycle Maintenance graph to learn more.

Services for New Equipment

For the owner of new Blastman Robotics equipment we offer several customer services to improve your investment value, to maximize the productivity and up time of your equipment and to reduce your costs.

Our services for New Equipment:

  • Service program tailored to meet your needs.
  • Offline programming software and services to guarantee maximum productivity.
  • Training for operating and robot maintenance.
  • Tailored spare parts package to guarantee maximum uptime.
  • Wear part packages according your need.

Learn more

Spare and Wear Part Services

Blastman Robotics offers all required spare and wear parts for the robots and abrasive handling systems.

By using Blastman Robotics spare and wear parts you can be sure of the quality and compatibility of all parts.

Services available:

  • Spare parts kit for emergency repair. All parts that are required to get the robot running within 24 hours. Training for maintenance personnel to replace these parts is also available.
  • Wear parts kits.
  • Warehouse services tailored for you.

Learn more

Inspections and Preventive Maintenance

Blastman Robotics offers tailored solutions of robot inspections and preventine maintenance as on-call service.

If Inspections and Preventive Maintenance are included on your current service program, these solutions are automatically available for you.

Learn more

Consultation and Optimization Services

Over the equipment lifetime, Blastman Robotics offers you various services to optimize your productivity. For example:

Training Services for Operators and Maintenance People

  • Basic training for new people and advanced training for previously trained people

Offline Programming Software and Services

  • Software license and robot modelling
  • Offline modelling service

Blasting Process Optimization Services

  • Blasting Programs and quality review and redesign
  • Abrasive material and system analyses and system tuning

Learn more

Repair Services and Retrofits

Blastman Robotics service team knows best the Blastman robots. We offer you emergency repair services with highest possible quality and we guarantee fastest possible delivery to minimize your downtime.

By the experience we have acquired from all our installations we asses in every case is it more appropriate to replace a component or large structure than repair it.

Learn more

Equipment Modernization

Blastman Robotics modernizations can provide a complete transformation of your existing robot as an alternative to replacing it.

Modernizations can also give you an opportunity to add current technologies to your existing system – which can extend dramatically the lifetime of the system.

Learn more

 

Services for New Equipment

For the owner of new Blastman Robotics equipment we offer several customer services to improve your investment value, to maximize the productivity and up time of your equipment and to reduce your costs.

Service program tailored to meet your needs

      • We will offer support to you on the level you require. We could be  available on call or we can be at your site 24/7. Contact us to learn more about service programs.

Offline programming software and services to guarantee maximum productivity

      • Our offline programming tool is effective tool for blasting program design.
      • Blasting can be designed and simulated on remote workstation without disturbing production.
      • Our specialists can support you remotely in blasting program design by programming and checking blasting programs.

Training for operating and robot maintenance

      • We have training programs available for new and advanced operators and maintenance people.

Tailored spare parts package to guarantee maximum uptime

      • We can provide uptime maximization packages tailored to your robot setup.
      • This package will contain all needed parts to guarantee fast repairs on site.
      • Training for fast part replacement is also available.

Wear part packages according your need

      • Based on your forecasted production, we can provide you all wear parts in schedule you want.
      • Original Blastman wear parts are specially selected to be used with our robots and they last longer than standard parts.
Request Information

Spare and Wear Part Services

Blastman Robotics offers all required spare and wear parts for the robots and abrasive handling systems.

By using Blastman Robotics spare and wear parts you can be sure of the quality and compatibility of all parts used.

Spare parts packages

  • Spare parts kit for emergency repair. All parts that are required to get robot running within 24 hours. Training for maintenance personnel to replace these parts is also available.

Wear parts packages

  • Based on your forecasted production, we can provide you all wear parts in schedule you want.

Warehouse services

  • Contact Blastman to learn more about warehouse services.
Request Information

Inspections and Preventive Maintenance

Blastman Robotics offers tailored solutions of robot inspections and preventive maintenance as on-call service.

If Inspections and Preventive Maintenance are included on your current service program, these solutions are automatically available for you.

Inspection visits

Our experienced inspectors generate report of overall condition of the robot, needed further actions and spare parts recommendation. And for future needs, the backup of the system parameters is also generated in inspection visit.

Preventive maintenance

Preventive Maintenance will be made according agreed schedule or according report generated in inspection visit.

Request Information

Consultation and Optimization Services

Over the equipment lifetime, Blastman Robotics offers you various services to optimize your productivity.

Training Services

Training for your new personnel or advanced training for previously trained operators. Training can be arranged at customer site or in Blastman Training Centre in Kajaani. Training services includes Operator training for robot usage and programming, Maintenance training for Preventive maintenance and repair service (with spare parts) and Offline software training.

Offline Programming Software and Services

Speed up product changes in the factory with powerful software for offline blasting programming. Blastman Robotics offers you Robot and blasting chamber modelling service, Offline software license and Offline programming service.

Blasting Process Optimization Services

With blasting process optimization you can achieve considerable savings and improve the quality of blasting process. Our services for blasting process are:

  • Review and redesign of existing robot blasting programs and quality of blasting.
  • Analysis of abrasive material in Blastman Robotics laboratory.
  • Abrasive material recycling system analysis and tuning.
Request Information

Repair Services and Retrofits

Blastman Robotics service team knows best the Blastman robots. We offer you emergency repair services with highest possible quality and we guarantee fastest possible delivery to minimize your downtime.

By the experience we have acquired from all our installations we asses in every case is it more appropriate to replace a component or large structure than repair it.

Repair Services

Sometime something breaks. Blastman Robotics After Sales offers you emergency repair services with highest possible quality as agreed in your service program. We always guarantee fastest possible delivery to minimize your downtime.

Retrofits

Sometimes replacing a component or large structure is more appropriate action than repairing it. Our service experts will design the structure according the original plans but also implementing the experience we have acquired from all our installations.

Request Information

Equipment Modernization

Blastman Robotics modernizations can provide a complete transformation of your existing robot as an alternative to replacing it.

Modernizations can also give you an opportunity to add current technologies to your existing system – which can extend dramatically the lifetime of the system.

Typical cases of Equipment Modernization

  1. Replace hydraulic robot with servo motor robot.
  2. Replace robot control system with latest model.
  3. Replace hydraulic operated axis with servo operated axis.
  4. Replace you abrasive material recycling system or part of it.
Request Information